Books Kinokuniya Australia

Difficult Conversations: How to Discuss What Matters Most [Paperback]

by Patton, Bruce / Stone, Douglas / Heen, Sheila

  • (0)

We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.

image of Difficult Conversations: How to Discuss What Matters Most
  • A$21.65 Online Price
  • A$19.48 Kinokuniya Card Member Price
  • Availability Status : Not Available
  • Retail store and online prices may vary.

domestic delivery FREE Shipping on orders over A$50.00

N.B. While every attempt has been made to ensure stock availability, occasionally we do run out of stock at our stores.


See below for nearest stores with available stock.

To confirm availability and pricing, please call the store directly.

  • Sydney store

    Shelf Location
    : Not Available
Item Type English Books (Paperback)
Publication Date 2011/11
Publisher Penguin Books Ltd (GB)
ISBN 9780670921348
Size/Pages 352p

  • 1
  • Multipliers, Revi...

  • 2
  • Who Says You Can'...

  • 3
  • Laws of Human Nat...

  • 4
  • Culture Code : Th...

  • 5
  • You Are a Badass ...